FAQ

Prints

What are limited edition prints?

Each image will be printed within a limited quantity to retain your investment. Look for the reference number on your desired artwork to check availability.

What kind of quality can I expect?

Each print is produced to order and printed on 100% cotton Hahnemühle Photo Rag 308gsm art paper with a white border on all sides. The combination of high quality paper and ink results in prints with a crafted, handmade feel.

Where is the artist's signature?

Each print is signed in pencil and editioned on the back. 

Do the dimensions include a border?

All images are printed within the overall paper dimensions to allow for a white border and the signature, outside of the image area. The borders have varying widths ranging from 1" to 3".

Shipping

What are the images shipped in?

Prints up to 19" are shipped flat in sturdy boxes. Larger sizes are shipped in cardboard tubes to avoid damage in transit. 

How long does it take to arrive?

All prints are produced to order. We aim to send your order within 14 working days or less, and all prints are shipped via a trackable shipping service. You will receive an email once the order has been shipped, containing your tracking details. 

Do you ship internationally?

International orders outside the UK are not fulfilled at this time. If you'd like to know when international shipping will be available, please send an email to c.helenphotos@gmail.com

Framing

Do you provide custom framing?

No. Sorry at this stage I don't offer framing.

How do I frame it myself?

All prints are shipped in a sturdy cardboard tube to ensure safety. Once received, lay the print on a clean surface and allow it to unfurl and flatten naturally. This may take some time. We don't recommend putting anything heavy on the prints to speed things up as this could damage the print.